Insite gained new revenue opportunities by enhancing form capabilities with Joyfill
3x faster client onboarding and form creation
Reduced significant administrative burden for form management
Insite, a UK-based construction management software company, wanted to help its clients move away from paper-based workflows without losing the familiarity of traditional forms. Their existing PDF-based system had become cumbersome to maintain, slow to adapt, and difficult for users in the field.
By switching to Joyfill, Insite transformed how their clients create, manage, and use digital forms—reducing administrative work, improving user experience, and unlocking new growth opportunities.
The Challenge
As construction companies increasingly adopted digital tools, Insite faced growing pressure to modernize their own approach to digital forms. Their previous hand-built solution, based on PDF.js and AcroForms, had started to show its limitations.
Each new client form required manual setup, which made scaling difficult. The platform also struggled to support advanced features like image uploads and file attachments, both of which were becoming essential for construction documentation. And because the system wasn’t designed for mobile use, field users found it frustrating to complete forms on-site.
Luke, the lead developer at Insite, described the old approach as “a temporary fix that filled a gap” but one that became “increasingly inadequate as the business grew.” The company needed a more flexible, reliable, and modern way to handle forms—one that could meet the needs of both their internal team and their clients in the field.
Insite’s move to Joyfill wasn’t just about replacing a broken system—it was about aligning with industry evolution.
Two major trends were driving their decision:
Digitization in Construction
The sector is rapidly shifting away from manual paperwork toward digital workflows that improve record-keeping, reporting, and compliance.A Generational Shift
Younger professionals entering the industry are more comfortable with digital tools. They expect quick, seamless digital experiences rather than cumbersome PDF-based forms.
These trends highlighted the importance of a scalable, user-friendly digital form solution that could meet both modern expectations and regulatory requirements.
The Solution
After exploring several options, Insite chose Joyfill for its simplicity, affordability, and technical fit. It was easy to integrate into their existing offline-first architecture, offered a modern drag-and-drop form builder, and came at a price point that made sense for a growing business.
Luke noted that Joyfill was:
More affordable than competitors
Simple to integrate into their existing tech stack
Easy to test, allowing them to validate functionality before full rollout
Luke appreciated that Joyfill allowed them to test and validate the product before fully committing. “The ability to drop our client forms into a test environment and see them in action gave us a lot of confidence,” he explained. The implementation process was straightforward, requiring minimal infrastructure work and fitting seamlessly into their existing tech stack.
The Process
Luke led the integration himself, rolling out Joyfill as a beta within their platform. With support from Joyfill’s team—including direct Slack communication and custom video walkthroughs—the process was smooth and efficient.
“Implementation wasn’t particularly challenging,” Luke explained. “With the documentation and direct support from the Joyfill team, we were able to get up and running quickly.”
The Results
After adopting Joyfill, Insite saw immediate operational improvements:
3x faster client onboarding and form creation
Reduced administrative burden for form management
New revenue opportunities from enhanced form capabilities
The new solution not only simplified workflows but also empowered Insite to offer a more polished, modern experience to clients. It turned what was once a bottleneck into a differentiating product feature that helped win new business.
“Joyfill helped us take something that used to be painful and turn it into a real strength, and we’re just getting started.”
Luke Rogers
Co-founder at Insite
Insite plans to continue expanding their use of Joyfill—moving beyond generic forms to develop process-specific modules such as permits and health and safety workflows.
Their goal is to build pre-defined templates and one-click form libraries, enabling construction clients to streamline field processes even further.
About the Company
Insite provides field management software tailored for the construction industry, enabling teams to streamline site management, documentation, and compliance. Their platform helps construction professionals connect site data with project management, making operations more transparent, efficient, and collaborative.
With a focus on simplicity and practical design, Insite empowers construction teams to move faster, stay compliant, and embrace the digital transformation sweeping the industry.
