BuildOps saved the cost of two developers by eliminating the need to maintain their own form engine
We’ve reduced onboarding times by around two weeks for each new customer.
Joyfill has saved us the equivalent of at least two developers per year.
The Challenge
BuildOps was using their own forms engine, but it wasn’t scalable. It required too much maintenance and didn’t offer advanced features like a template library or easy form editing. Joyfill provided a simpler, more robust way to handle forms.
The industry is moving toward low-code/no-code tools for faster, easier data entry. BuildOps wanted to keep up with this trend and avoid manually building forms for users. They also needed a solution that could help contractors get better control and insights into their operations, which Joyfill’s form management features delivered.
BuildOps wanted a solution with a robust template library, especially for industries like fire and safety, that could expand to other fields. They also needed better mobile form entry features, especially for tables, and tools to easily migrate and modernize PDF-based forms. Most importantly, they were looking for either a plug-and-play system or a team that could quickly customize and implement the solution, which led them to Joyfill.
“The ability to migrate legacy PDF forms into Joyfill has been a major win for us, enabling a smoother transition for our customers to modern, editable forms.”
Samvel Avanesov
Staff Software Engineer
The Solution
Joyfill stood out because of its responsive and focused team that made onboarding and implementation smooth. The features were just what BuildOps needed—powerful but not overly complex—unlike other solutions they considered. The template library and offline capabilities were especially appealing, solving major issues with their old system. Working with a customer-focused team was a big reason they chose Joyfill.
The template library was a game-changer for BuildOps, making it easy to quickly set up industry-specific forms. They also loved the form designer, which they found intuitive. Finally, Joyfill’s ability to handle mobile offline edits and merge changes back into the system was crucial. These features met BuildOps’ top priorities and made Joyfill the clear choice.
“Joyfill’s form designer is ‘pretty neat’—it’s intuitive, powerful, and fits seamlessly into our workflow, empowering our customers to take control of their forms.”
Samvel Avanesov
Staff Software Engineer
The Process
BuildOps integrated Joyfill seamlessly into their web and mobile apps. They rolled out a “form v3” feature in their web app, embedding Joyfill’s Form Designer for easy access within their platform. For their React Native mobile app, they used Joyfill’s component library to deliver a smooth, native-like experience for form viewing and editing. They also replaced their old form tools across different areas, like task and job forms, and helped customers migrate existing PDFs to Joyfill. This integration kept everything unified for users without needing an external tool.
The Joyfill team was very responsive and collaborative throughout the process. They provided fast support and customization during onboarding, which was critical for BuildOps. While BuildOps handled some custom integrations, like merging online and offline forms and managing PDF imports, the Joyfill team worked closely with them to make it all work. Their hands-on approach and flexibility were key to a successful implementation.
The Results
Joyfill has made a big impact on BuildOps. Forms, especially fire and safety ones, can now be implemented almost instantly, saving a ton of time. They’ve also used Joyfill’s tools to help customers transition legacy PDF forms. It’s reduced the maintenance load on their team and onboarding new customers is much faster—up to two weeks saved for typical cases.
“We’ve reduced onboarding times by around two weeks for each new customer.”
Samvel Avanesov
Staff Software Engineer
BuildOps saved the cost of at least 1-2 developers by eliminating the need to maintain their own form engine. Onboarding customers with 5-10 forms is now about two weeks faster. Plus, creating forms, which used to take a full day per form, is nearly instant thanks to the template library.
“Adopting Joyfill has saved us the equivalent of at least two developers per year, allowing us to focus on building our core product instead of constantly maintaining custom forms.”
Samvel Avanesov
Staff Software Engineer
BuildOps has big plans with Joyfill. They’re exploring web-based form filling and editing to create a more visual, desktop-friendly experience. Expanding the template library to include more industry-specific and government forms is another priority. They’re also considering offering form design as a service to take the load off their customers. These initiatives aim to maximize Joyfill’s value and better serve their growing customer base.
About The Company
BuildOps is a cloud-based, all-in-one management software specifically designed for modern commercial specialty contractors. The platform integrates various operational aspects—including scheduling, dispatching, inventory management, contracts, workflow, purchasing, and invoicing—into a single suite, catering to contractors of all sizes. By streamlining these processes, BuildOps enhances efficiency, reduces manual errors, and provides real-time data insights, enabling contractors to make informed decisions and improve profitability. The platform’s user-friendly interface and customizable workflows allow businesses to tailor the system to their specific needs, ensuring seamless adoption and operation. Additionally, BuildOps offers a mobile application that empowers field teams with instant access to project information, status updates, and communication tools, thereby enhancing on-site efficiency and decision-making. By consolidating multiple operational functions into one platform, BuildOps aims to revolutionize the commercial contracting industry, helping businesses scale, thrive, and endure.
