08 Aug How To Stand Out From Other Fire Protection Companies
To stand out from other fire protection companies, you must present your business as the obvious choice for your customers. That means differentiating from the local competition in every way possible. So how do you go from your average joe to the talk of the town? We’re here to give you the best ways to stand out from other fire protection companies.
Excellent Customer Service
A happy customer is a longtime customer! With competition high, you don’t want to lose a customer over a bad review. Fire protection companies should focus on providing excellent customer service for every service call, inspection, and phone call received. Good customer service guarantees retention and new customers through word of mouth and 5-star reviews for local fire protection companies.
The cliche “don’t judge a book by its cover” still holds today. If you are trying to stand out in your area as a fire protection company, your brand presence (or lack thereof) is extremely impactful.
Customer recognition is essential in the fire protection industry. To be remembered, you may want to address elements of your current branding strategy like logo design, colors, attire, and advertisements.
Specifically for fire protection companies, it’s important to ensure your branding is easy to understand and show your audience the services you provide through visuals and a clear list of services on your website.
Building an Online Presence
Most customers today discover businesses through an online search. Fire protection companies should establish a solid online presence on as many search engines as possible (Google, Bing, Yahoo, etc.).
Since most fire protection companies target local audiences, you should consider creating local listings and provide as much information about your business as possible. Here’s some must-have information your fire protection local listing should include:
- Phone Number
Be sure to continually update your listing to keep customers happy and help your business rank higher on sites like Google.
Be Innovative to Stand Out
Innovation is all about getting creative and is one of the best ways to stand out from other fire protection companies. You can choose to provide a service no other business offers, or you can choose to advertise your fire protection company differently. Here are just a few ways you can amp up your business:
- Create Instructional Videos – Instructional videos are informative and show potential customers your fire protection company’s scope of knowledge. You can post these on your website or local listing pages on search engines like Google My Business.
- Get On Social Media – This may not seem innovative or relevant to your industry, but many businesses accrue new customers through social media business pages. You can post business updates, answer questions, and even advertise locally!
- Utilize Modern Software – There are always new ways to improve your business model and work better and faster for your customers. Research tools and software systems that can give your fire protection business a leg up from others in your local area to stand out from the competition. For example, Joyfill is one of the top modern fire protection inspection form software, and its free to use.
Want to go paperless with your forms? Joyfill is a free tool to digitize forms, eliminate manual paperwork & enables you to effortlessly collect data from any device. A game-changer for inspections, audits, work orders, service jobs & just about everything else. Try it free